Room cancellation only valid in written.
Special regulation of our cancellation conditions due to the Covid-19 pandemic:
So that you can look forward to your vacation without worries, our cancellation guidelines have been adapted to the current situation until further notice.
Should the Covid-19 pandemic lead to local or personal travel restrictions or travel warnings, a short-term free cancealltion is possible up to 48 hours before arrival. These include travel warnings for Austria or Obertauern, entry ban, declaration of risk area (upright warning 48 hours before arrival), official quarantine obligation for return travelers, official quarantine as a contact person. The above mentioned Covid-19 special regulations are valid if one of the mentioned points is valid 48 hours before your planned arrival.
Otherwise, the following eased cancellation guidelines apply:
- until 2 months before arrival free of charge | until 1 month before arrival 40% of total
- until 1 week before arrival 70% of total | within the last week preceding arrival 90% of total