(subject to changes, according to the current legal requirements)
All procedures and actions at our house comply with the requirements of the Austrian government to guarantee your safety as far as possible. At the same time, we try to implement the changes in a way that your stay will not be impaired. In many areas, like some processes in the background and with our
Römerhof team, we have decided to implement higher standards than required by the government. Hygiene and clean surroundings have always been of highest priority at the Römerhof, so you can leave your worries behind – nothing stands in the way of a safe holiday at Hotel Römerhof.
Due to the current situation we have adapted our cancellation policy until further notice. If the journey to Austria or Obertauern should not be possible, due to travel restrictions or classification as high-risk region, you can cancel your booking free of charge.
More than ever we recommend you a travel insurance for your booking this year, to prevent you from financial losses. At http://start.europaeische.at/hospr?AGN=10006444 you can calculate the costs for your travel insurance and book it directly. We gladly make the travel insurance in the course of your booking for you - simple and easy.
Depending on the current regulations, breakfast and our gourmet dinner menu can at the moment take place as usual. Of course, we have adapted our cleaning and disinfecting plan according to the current guidelines and regulations on hygienic measures in the hotel industry.
To give us enough time to clean, including a thorough disinfection of all surfaces with state-of-the-art technology, our rooms will be ready for you from 3.00 pm (without exemption) on the day of your arrival. We will air the rooms with fresh and clear mountain air and our experienced housekeeping team will clean your room as thorough as ever. Your bedclothes and the towels are washed according to the HACCP-Regulations. Upon request our housekeeping team will not enter your room during your stay.
Advantages in Obertauern
Obertauern offers many advantages for safe and comfortable holidays, due to its privileged location in the heart of the ski resort.
Check-in / Check-out
To avoid long waiting times at the check-in, we ask you to send us your relevant data (full name and date of birth of all guests, full address, email address and phone number) prior to arrival. The key cards for your room are disinfected before handing them out. We comply with highest hygienic standards.
Before checking out we can, upon request, send your room bill to your email address. So, you can check if everything is charged correctly and pay contactless at the reception on the evening before your departure.
According to the current regulations our wellness area, indoor pool and gym will be open in the upcoming winter season as usual. But we are planning to extend our opening hours, to reduce the rush at peak times. We take care that you can use our RömerSPA without worries. We comply with the applicable Austrian Regulations for Pools that impose strict standards in cleaning and hygiene, that will be adapted and updated constantly.
Face Mask & RömerTEAM
Please always carry a face mask with you during your holiday. We always comply with the current legal regulations. Furthermore, you should wear the face mask in crowded places outside the hotel.
Please note that the current measures are constantly adapted by the responsible authorities and according to the current situation they will be eased or restricted. But you can rely on us – we at the Römerhof will adapt to the current regulations. We maintain social distance as far as possible and kindly ask you to do the same. This way your holidays will be relaxed, safe and memorable.
At the moment we in Obertauern are working with high pressure to implement improvements to make your holidays more comfortable and safe. We expect that it will be possible to make a voluntary COVID-19 test in Obertauern, to present to the authorities of your home country.
are looking forward to your visit! Stay healthy!